One of our members has advised us that they received a call from someone claiming to be from Microsoft and went on to say that the member's computer was at risk due to a security problem. Needless to say the whole call was designed to get the member to provide them with their login details and other security information such as passwords.
If you get such a call or one asking for details of usernames and passwords then simply terminate the call. Legitimate organisations won't ask for such information in full.
There are other scams designed to get you to reveal secure information like:- Fraudulent payments have been identified on your account and you need to provide your security and card reader details to stop the payments.
- You can help with an internal fraud investigation by moving your money to a 'safe account'.
- There is a problem with your computer, which can be resolved for a fee or by you allowing them remote access to your files and your details.
- You're due a refund, and you need to provide your bank account and card details to claim it back.
- There will be others so take sometime to think through the implications of the call.
Remember the bank, police or other trusted organisations will NEVER:- Ask you for your security code or secure personal information in full.
- Ask you for your PIN code or Card Reader codes.
- Ask if they can come and collect your card or PIN.
- Ask you to move money to a new or 'safe account'.
If you feel unsure, do not provide any information and hang up. | 